000			00906nam a2200301Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a0070577048
041			_aeng
082			_a658.84 _bSIS
100			_aSisk, Kathy
245		0	_aSuccessful telemarketing : the complete handbook on managing a profitable telemarketing call center _cby Kathy Sisk
260			_aNew York: _bMcGraw-Hill, Inc. _c1995
300			_axxi, 495p., ind. _c24 cm x 19 cm
365			_aINR _b2122.23
650			_acustomer services
650			_aeffective call center
650			_aforms
650			_ainterpreting narrowing overcoming
650			_amanager's template
650			_ascripts
650			_asetting stage
650			_asoftware hard ware selection
650			_astaff
650			_atelemarketing
650			_aTSR presentation
942			_2Dewey Decimal Classification _cBK
999			_c246 _d246