| 000 | 00769nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0712669841 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bSEY |
||
| 100 | _aSeybold, Patricia B. | ||
| 245 | 4 |
_aThe customer revolution : how to thrive when customers are in control _cby Patricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis |
|
| 260 |
_aLondon: _bRandom House _c2001 |
||
| 300 |
_axv, 395p., ind. _c24 cm x 16 cm |
||
| 365 |
_aINR _b823.08 |
||
| 650 | _abrand name products | ||
| 650 | _acustomers | ||
| 650 | _aindustrial management | ||
| 650 | _aloyalty | ||
| 650 | _aproduct management | ||
| 650 | _atechnological innovations | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c2552 _d2552 |
||