| 000 | 00667nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0750623225 | ||
| 041 | _aeng | ||
| 082 |
_a658.8342 _bRIC |
||
| 100 | _aRice, Chris | ||
| 245 | 0 |
_aUnderstanding customers _cby Chris Rice |
|
| 250 | _a2nd ed. | ||
| 260 |
_aOxford: _bButterworth-Heinemann _c1997 |
||
| 300 |
_avi, 312p., ref., bib., ind. _c23 cm x 16 cm |
||
| 365 |
_aINR _b1095.59 |
||
| 650 | _acustomer behaviour | ||
| 650 | _aidentifying customer | ||
| 650 | _ainfluencing customer behaviour | ||
| 650 | _ainvestigating customers | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c2784 _d2784 |
||