| 000 | 01006nam a2200325Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a0070596190 | ||
| 041 | _aeng | ||
| 082 |
_a658.8 _bROB |
||
| 100 | _aRobinette, Scott | ||
| 245 | 0 |
_aEmotion marketing : the hallmark way of winning customers for life _cby Scott Robinette, Claire Brand and Vicki Lenz |
|
| 260 |
_aNew Delhi: _bTata McGraw-Hill Publishing Company Limited _c2001 |
||
| 300 |
_axvii, 247p., app., notes, ind. _c23 cm x 15 cm |
||
| 365 |
_aINR _b225 |
||
| 650 | _abuilding customer relationships | ||
| 650 | _aconsumer satisfaction | ||
| 650 | _acustomer relations | ||
| 650 | _ae employees | ||
| 650 | _aemotion marketing works | ||
| 650 | _aenergy | ||
| 650 | _aequity | ||
| 650 | _aexperience | ||
| 650 | _amarketing | ||
| 650 | _amarketing communications | ||
| 650 | _aproduct and money | ||
| 700 | _aBrand, Claire | ||
| 700 | _aLenz, Vicki | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c282 _d282 |
||