000 00832nam a2200277Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a0787295493
041 _aeng
082 _a658.87
_bFRI
100 _aFriedman, Harry J.
245 0 _aNo thanks, I am just looking ! : professional retail sales techniques for turning shoppers into buyers
_cby Harry J. Friedman
260 _aIowa:
_bKendall Hunt Pub Co Publishing
_c1992
300 _ax, 212p.
_c24 cm x 16 cm
365 _aINR
_b1450
650 _acustomer service point
650 _adaily Precheck
650 _aknowledge is power
650 _aopening lines
650 _aopening the sale
650 _aprobing
650 _aprobing questions
650 _aQAS
650 _aretailing
942 _2Dewey Decimal Classification
_cBK
999 _c3113
_d3113