| 000 | 00788nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a078795621X | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bBAN |
||
| 100 | _aBanks, Drew | ||
| 245 | 0 |
_aCustomer . community : unleashing the power of your customers base _cby Drew Banks and Kim Daus foreword by Scott Cook |
|
| 260 |
_aSan Francisco: _bJossey-Bass _c2002 |
||
| 300 |
_axxiii, 254p., notes, Ind. _c24 cm x 16 cm |
||
| 365 |
_aINR _b1393.31 |
||
| 490 | _aThe Jossey-Bass business and management series | ||
| 650 | _acustomer community | ||
| 650 | _acustomer relations | ||
| 650 | _aelectronic commerce | ||
| 650 | _amarket segmentation | ||
| 700 | _aDaus, Kim | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c3126 _d3126 |
||