000			00684nam a2200253Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a079316799X
041			_aeng
082			_a659.1 _bSOL
100			_aSolomon, Robert
245		4	_aThe art of client service _cby Robert Solomon
260			_aChicago: _bdearbon Financial Publishing _c2003
300			_axvi, 168p., ind. _c19 cm x 13 cm
365			_aINR _b973.56
650			_aadvertising
650			_aattitude
650			_aclient's brands
650			_acommunication
650			_arelationships
650			_aSocializing
650			_atrouble
942			_2Dewey Decimal Classification _cBK
999			_c3156 _d3156