000			00823nam a2200277Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a0814450709
041			_aeng
082			_a658.812 _bGED
100			_aGeddes, Lindsay
245		0	_aThrough the customer's eyes : improving the company's results with the COReTM method _cby Lindsay Geddes
260			_aNew York: _bAmerican Management Association _c1993
300			_axi, 244p., ind. _c24 cm x 16 cm
365			_aINR _b788.42
650			_aapplications
650			_aCORe method
650			_acustomers profits
650			_afoundation
650			_amethodology
650			_aneeded changes
650			_anew direction
650			_ateam work
650			_aunderstanding customer
942			_2Dewey Decimal Classification _cBK
999			_c3483 _d3483