000 01077nam a2200337Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a0071363661
041 _aeng
082 _a658.84
_bHUG
100 _aHughes, Arthur Middleton
245 4 _aThe customer loyalty solution : what works and what doesn't in customer loyalty programs
_cby Arthur Middleton Hughes
260 _aNew York:
_bMcGraw Hill
_c2003
300 _axix, 364p., ind.
_c24 cm x 16 cm
365 _aINR
_b1464.55
650 _acommunication power
650 _acomputing lifetime value
650 _acustomer loyalty programs
650 _acustomer response
650 _acustomer services
650 _adatabase marketing
650 _adatabase marketing work catalogers
650 _afarewell to the reader
650 _afinding loyal customers
650 _amanagement
650 _amarketing to customer segments
650 _amirage of CRM
650 _aprofile marketing
650 _aselling on the web
942 _2Dewey Decimal Classification
_cBK
999 _c448
_d448