000			00686nam a2200205Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a0071375279
041			_aeng
082			_a658.812 _bMIT
100			_aMittal, Banwari
245		0	_aValueSpace : winning the battle for market leadership : lessons from the world's most admired companies _cby Banwari Mittal and Jagdish N. Sheth.
260			_aNew York: _bMcGraw Hill _c2001
300			_axiii, 265p., notes, ind. _c24 cm x 16 cm
365			_aINR _b1491.5
650			_aconsumer satisfaction
650			_acustomer relations
700			_aSheth, Jagdish N.
942			_2Dewey Decimal Classification _cBK
999			_c455 _d455