000 01148nam a2200325Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a0071416625
041 _aeng
082 _a658.8
_bSCH
100 _aSchultz, Don
245 0 _aIMC the next generation : five steps for delivering value and measuring returns using marketing communication
_cby Don Schultz and Heidi Schultz
260 _aNew York:
_bMcGraw Hill
_c2003
300 _axxiii, 408p., notes, ind.
_c24 cm x 16 cm
365 _aINR
_b1953.56
650 _abehaviour
650 _abrand name product
650 _abuilding share value into the future
650 _abusiness communication
650 _acommunication tactic to profit building strategy
650 _acustomer investment
650 _acustomer services
650 _adetermine financial values of customers and customer group
650 _aidentifying customers and prospects
650 _ainvestment short term and long term
650 _amarketing
650 _aplanning messages and incentives
700 _aSchultz, Heidi
942 _2Dewey Decimal Classification
_cBK
999 _c458
_d458