| 000 | 00656nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a8131414051 | ||
| 082 |
_a640.73 _bMYS |
||
| 100 | _aVarma, Anil (ed.) | ||
| 245 | 0 | _aMystery shopping : an introduction | |
| 260 |
_aHyderabad: _bThe ICFAI Univeristy Press _c2008 |
||
| 300 |
_ax, 257p., ind. _c23 cm x 16 cm |
||
| 365 |
_aINR _b450 _d00 |
||
| 541 | _d2008-07-31 | ||
| 650 | _ae guide | ||
| 650 | _ahealthcare | ||
| 650 | _aidentity and passport service | ||
| 650 | _amystery shopping | ||
| 650 | _aproblem | ||
| 650 | _aretail financial services | ||
| 650 | _asolutions | ||
| 942 |
_cBK _2ddc |
||
| 999 |
_c5112 _d5112 |
||