| 000 | 00759nam a2200253Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a8172236247 | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bBAL |
||
| 100 | _aBlanchard, Ken | ||
| 245 | 0 |
_aCustomer mania! : it's never too late to build a customer-focused company _cby Ken Blanchard, Jim Ballard and Fred Finch |
|
| 260 |
_aNew Delhi: _bHarperCollins Publishers _c2004 |
||
| 300 |
_ax, 194p. _c20 cm x 13 cm |
||
| 365 |
_aINR _b195 |
||
| 650 | _abrands | ||
| 650 | _acustomer focused company | ||
| 650 | _acustomer services | ||
| 650 | _aleadership | ||
| 650 | _amanagement | ||
| 700 | _aBallard, Jim | ||
| 700 | _aFinch, Fred | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c5545 _d5545 |
||