| 000 | 00657nam a2200205Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a817649612X | ||
| 041 | _aeng | ||
| 082 |
_a658.812 _bFRI |
||
| 100 | _aFriedman, Nancy | ||
| 245 | 0 |
_aCustomer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed _cby Nancy Friedman |
|
| 260 |
_aNew Delhi: _bViva Books Private Limited _c2006 |
||
| 300 |
_axxxix, 425p., bib. _c22 cm x 14 cm |
||
| 365 |
_aINR _b135 |
||
| 650 | _acustomer | ||
| 650 | _acustomer service | ||
| 650 | _anightmares | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c5829 _d5829 |
||