000 | 00829nam a2200253Ia 4500 | ||
---|---|---|---|
008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
020 | _a8178084406 | ||
041 | _aeng | ||
082 |
_a658.81221 _bBUR |
||
100 | _aBurnett, Ken | ||
245 | 4 |
_aThe handbook of key customer relationship management : the definitive guide to winning, managing and development key account business _cby Ken Burnett |
|
260 |
_aNew Delhi: _bAddison Wesley Longman (Singapore) Pte. Ltd. _c2001 |
||
300 |
_axix, 401p., app., ind. _c24 cm x 16 cm |
||
365 |
_aINR _b650 |
||
650 | _acustomer relation | ||
650 | _ainformation technology | ||
650 | _aKCRM | ||
650 | _amanagement | ||
650 | _amotivating | ||
650 | _anegotiating | ||
650 | _arelationship marketing | ||
942 |
_2Dewey Decimal Classification _cBK |
||
999 |
_c5912 _d5912 |