000 00829nam a2200253Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a8178084406
041 _aeng
082 _a658.81221
_bBUR
100 _aBurnett, Ken
245 4 _aThe handbook of key customer relationship management : the definitive guide to winning, managing and development key account business
_cby Ken Burnett
260 _aNew Delhi:
_bAddison Wesley Longman (Singapore) Pte. Ltd.
_c2001
300 _axix, 401p., app., ind.
_c24 cm x 16 cm
365 _aINR
_b650
650 _acustomer relation
650 _ainformation technology
650 _aKCRM
650 _amanagement
650 _amotivating
650 _anegotiating
650 _arelationship marketing
942 _2Dewey Decimal Classification
_cBK
999 _c5912
_d5912