000 00948nam a2200337Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a817992212X
041 _aeng
082 _a658.804
_bBHA
100 _aBhattacharjee C.
245 0 _aService sector management : an Indian perspective
_cby C. Bhattacharjee
260 _aMumbai:
_bJaico Publishing House
_c2005
300 _axv, 725p., app., glos, bib.
_c24 cm x 18 cm
365 _aINR
_b395
650 _abanking
650 _acases
650 _aclassifications of service
650 _aconsultancy services
650 _acustomer service excellence
650 _ahealth
650 _ahospital industry
650 _ainsurance
650 _aintroduction to services
650 _aquality
650 _aretailing
650 _astrategy
650 _atechnology
650 _atravel and tourism
942 _2Dewey Decimal Classification
_cBK
999 _c6013
_d6013