000 | 00693nam a2200241Ia 4500 | ||
---|---|---|---|
008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
020 | _a8185398992 | ||
041 | _aeng | ||
082 |
_a658.812 _bNAR |
||
100 | _aNarula, Avinash | ||
245 | 0 |
_aCustomer math for success in business and careers _cby Avinash Narula |
|
260 |
_aNew Delhi: _bMerx Equity Printgers _c2002 |
||
300 |
_axiv, 202p., bib. _c23 cm x 16 cm |
||
365 |
_aINR _b225 |
||
650 | _acomplaints | ||
650 | _acustomer math | ||
650 | _aiceberg phenomenon | ||
650 | _anegative customer buzz | ||
650 | _asales force | ||
650 | _asatisfaction | ||
942 |
_2Dewey Decimal Classification _cBK |
||
999 |
_c6389 _d6389 |