000			00709nam a2200241Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a0134613775
041			_aeng
082			_a658.804 _bLOV
100			_aLovelock, Christopher H.
245		0	_aServices marketing _cby Christopher H. Lovelock
250			_a3rd ed.
260			_aLondon: _bPrentice-Hall International _c1996
300			_axii, 660p., app., bib., ind. _c24 cm x 18 cm
365			_aINR _b473.95
650			_achallenges
650			_asenior management
650			_astrategic issues
650			_atools for service marketers
650			_aunderstanding services
942			_2Dewey Decimal Classification _cBK
999			_c674 _d674