| 000 | 00750nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 210429s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a014306231X | ||
| 041 | _aeng | ||
| 082 |
_a658.8343 _bDEN |
||
| 100 | _aDenove, Chris | ||
| 245 | 0 |
_aSatisfaction how every great company listens to the voice of the customer _cby Chris Denove and James D. Power |
|
| 260 |
_aNew Delhi: _bPenguin Books India Pvt. Ltd. _c2006 |
||
| 300 |
_axxi, 266p., ind. _c23 cm x 15 cm |
||
| 365 |
_aINR _b395 |
||
| 650 | _abuilding community | ||
| 650 | _aconsumer satisfaction | ||
| 650 | _acustomer relations | ||
| 650 | _aloyalty | ||
| 650 | _amarketing research | ||
| 700 | _aPower, James D. | ||
| 942 |
_2Dewey Decimal Classification _cBK |
||
| 999 |
_c812 _d812 |
||