000 00875nam a2200301Ia 4500
008 210429s9999||||xx |||||||||||||| ||und||
020 _a978027375518
041 _aeng
082 _a658.85
_bBAS
100 _aBasini, Justin
245 0 _aWhy should anyone buy from you? : earn customer trust to drive business success
_cJustin Basini
260 _aHarlow:
_bPearson Education Limited;UK
_c2011
300 _axxvi, 919p., bib., ind.
_c23 cm x 15 cm
365 _aINR
_b499
650 _acustomer relations
650 _amarketing
650 _amarketing
650 _anew realism
650 _anew realism
650 _arealities and aspirations
650 _arealities and aspirations
650 _aselling
650 _atrust
650 _aturning point
650 _aturning point
942 _2Dewey Decimal Classification
_cBK
999 _c8906
_d8906