000			00659nam a2200205Ia 4500
008			210429s9999||||xx |||||||||||||| ||und||
020			_a9780735217812
041			_aeng
082			_a658.812 _bBLI
100			_aBliss, Jeanne
245		0	_aWould you do that to your mother? : the "make mom proud" standard for how to treat your customers _cby Jeanne Bliss
260			_aNew York: _bPortfolio Penguin _c2018
300			_aviii, 264p., ind. _c22 cm x 15 cm
365			_aINR _b599
650			_abusiness and economics
650			_acustomer relation
650			_aindustrial management
942			_2Dewey Decimal Classification _cBK
999			_c9904 _d9904