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Telephone courtesy and customer service: be your company's lifeline to customers

Finch, Lloyd C.

Telephone courtesy and customer service: be your company's lifeline to customers byLloyd C. Finch - 5th ed. - New Delhi: Viva Books Private Limited 2011 - xxxix, 425p., bib. 22 cm x 14 cm - Viva-crisp fifty-minute .

ISBN: 9788130918464

Subjects--Topical Terms:
customer services
telephone etiquette

Dewey Class. No.: 658.8 / FIN

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