The ten demandments : rules to live by in the age of the demanding customer (Record no. 256)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00731nam a2200229Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210429s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0070583048 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | MOO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mooney, Kelly |
| 245 #4 - TITLE STATEMENT | |
| Title | The ten demandments : rules to live by in the age of the demanding customer |
| Statement of responsibility, etc. | by Kelly Mooney with Laura Bergheim |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi: |
| Name of publisher, distributor, etc. | Sage Publications India Pvt. Ltd. |
| Date of publication, distribution, etc. | 2003 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 266p., ind. |
| Dimensions | 23 cm x 13 cm |
| 365 ## - TRADE PRICE | |
| Price type code | INR |
| Price amount | 195 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | consumer satisfaction |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | customer loyalty |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | customer relations |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | customer services |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bergheim, Laura |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Coded location qualifier | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| KEIC | KEIC | 05/08/2003 | Books India | 69/3 | 195.00 | Bill No.: 28814 Date: 2003-12-24 | 658.812 MOO | 11990 | 05/22/2023 | 195.00 | 04/29/2021 | Books | |||||
| KEIC | KEIC | 05/08/2003 | Books India | 69/3 | 195.00 | Bill No.: 28814 Date: 2003-12-24 | 658.812 MOO | 4604 | 05/22/2023 | 195.00 | 04/29/2021 | Books |