Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators (Record no. 3336)

MARC details
000 -LEADER
fixed length control field 00919nam a2200289Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0803968094
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 371.2
Item number KOS
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Kosmoski, Georgia J.
245 #0 - TITLE STATEMENT
Title Managing difficult, frustrating, and hostile conversations : strategies for savvy administrators
Statement of responsibility, etc. by Georgia J. Kosmoski and Dennis R. Pollack
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi:
Name of publisher, distributor, etc. Sage Publications
Date of publication, distribution, etc. 2000
300 ## - PHYSICAL DESCRIPTION
Extent xii, 108p.
Dimensions 23 cm x 15 cm
365 ## - TRADE PRICE
Price type code INR
Price amount 895.75
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element aggressiveness
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element behaviour modification
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element conflict management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element dependent personal
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element handling legitimate complaints
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element humiliation
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element mediation
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element school administrators
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element United State
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Pollack, Dennis R.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Source of acquisition Coded location qualifier Cost, normal purchase price Inventory number Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        KEIC KEIC 06/09/2000 Granthagar 23/5 895.75 Bill No.: 61 Date: 2000-06-09   371.2 KOS 3016 05/22/2023 895.75 04/29/2021 Books
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