The handbook of key customer relationship management : the definitive guide to winning, managing and development key account business (Record no. 5912)
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000 -LEADER | |
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fixed length control field | 00829nam a2200253Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 210429s9999||||xx |||||||||||||| ||und|| |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 8178084406 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | eng |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.81221 |
Item number | BUR |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Burnett, Ken |
245 #4 - TITLE STATEMENT | |
Title | The handbook of key customer relationship management : the definitive guide to winning, managing and development key account business |
Statement of responsibility, etc. | by Ken Burnett |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New Delhi: |
Name of publisher, distributor, etc. | Addison Wesley Longman (Singapore) Pte. Ltd. |
Date of publication, distribution, etc. | 2001 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xix, 401p., app., ind. |
Dimensions | 24 cm x 16 cm |
365 ## - TRADE PRICE | |
Price type code | INR |
Price amount | 650 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | customer relation |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | information technology |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | KCRM |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | motivating |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | negotiating |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | relationship marketing |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | |
Koha item type | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Coded location qualifier | Cost, normal purchase price | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type |
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KEIC | KEIC | 04/13/2002 | Books India | 70/1 | 650.00 | Bill No.: 25432 Date: 2002-04-13 | 1 | 658.81221 BUR | 3933 | 05/22/2023 | 12/18/2022 | 650.00 | 04/29/2021 | Books |