Zero time : providing instant customer value every time, all the time ! by Raymond Yeh, Keri Pearlson and George Kozmetsky

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TextLanguage: English Publication details: New York: John Wiley and Sons, Inc. 2000Description: xiv, 270p., notes, ind. 24 cm x 16 cmISBN:

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Holdings
Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 YEH (Browse shelf(Opens below))		Lost		3382

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