Customer experience management : a revolutionary approach to connecting with your customers by Bernd H. Schmitt

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TextLanguage: English Publication details: New Jercy: John Wiley and sons, Inc. 2003Description: xiv, 242p., note, ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 SCH (Browse shelf(Opens below))		Available		4427

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