It's all about service : how to lead your people to care for your customers by Ray Pelletier

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TextLanguage: English Publication details: New Jersey: John Wiley and Sons 2005Description: xxiv, 232, ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 PEL (Browse shelf(Opens below))		Available		5703

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