The eleventh commandment : transforming to "Own" customers by Sandra Vandermerwe

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TextLanguage: English Publication details: Chichester: John Wiley and Sons Limited 1996Description: xiv, 244p., bib., ind. 25 cm x 17 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 VAN (Browse shelf(Opens below))		Available		2238

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Previous	658.812 UNR Customers mean business : six steps to building relationships that last	658.812 UNR Customers mean business : six steps to building relationships that last	658.812 UPC Up close and personal ? : customer relationship marketing @ work	658.812 VAN The eleventh commandment : transforming to "Own" customers	658.812 VAN Customer capitalism : the new business model of increasing returns in new market spaces	658.812 VAV Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing and reporting customer satisfaction measurement programs	658.812 WEB Market-driven management : using the new marketing concept to create a customer-oriented company	Next

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