Customer-driven services management by S. Balachandran
Material type:
- 0761932550
- attaining high quality
- customer services
- developing the service product
- distinguishing characteristics
- general insurance
- hospitals
- India
- knowing the customer
- life insurance
- logistics
- managing information
- marketing of services
- public services
- realising people potential
- services today
- some select service industries
- strategies for growth
- tourism
- 658.8120954 BAL
Item type | Current library | Call number | Status | Barcode | |
---|---|---|---|---|---|
Books | KEIC | 658.8120954 BAL (Browse shelf(Opens below)) | Available | 5216 |
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