Monitoring, measuring, and managing customer service by Gary S. Goodman

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Material type: Text

TextLanguage: English Publication details: California: Jossey-Bass Inc., Publishers 2000Description: xxi, 166p., ind. 24 cm x 21cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 GOO (Browse shelf(Opens below))		Available		3106

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