Customer loyalty : how to earn it how to keep it by Jill Griffin foreword by Robert T. Herres

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TextLanguage: English Series: The Jossey Bass business and management seriesPublication details: San Francisco: Jossey Bass 2002Edition: Rev. edDescription: xvi, 252p., ref., ind. 23 cm x 18 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 GRI (Browse shelf(Opens below))		Available		4238

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Previous	658.812 GOT Sense and respond : how successful organizations listen to customers and create new products continuously	658.812 GRE CRM at the speed of light : capturing and keeping customers in internet real time	658.812 GRI Customer winback : how to recapture lost customers and keep them loyal	658.812 GRI Customer loyalty : how to earn it how to keep it	658.812 HAN Customer satisfaction : how to maximize, measure, and market your company's ultimate product	658.812 HAR Harvard business review on customer relationship management	658.812 HAR Harvard business review on customer relationship management	Next

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