Market leadership strategies for service companies : creating growth, profits, and customer loyalty by Craig Terrill and Arthur Middlebrooks

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TextLanguage: English Publication details: Illinois: NTC Business Books 2001Description: xiii, 268p., ib., ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.8 TER (Browse shelf(Opens below))		Available		11947
Books	KEIC	658.8 TER (Browse shelf(Opens below))		Available		3526

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