Customer relationship management : a strategic perspective by G. Shainesh and Jagdish N. Seth

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TextLanguage: English Publication details: New Delhi: Macmillan India Ltd. 2006Description: xii, 198p., ref., ind. 24 cm x 18 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 SHA (Browse shelf(Opens below))		Available		5916

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Previous	658.812 SEN Need for corporations to establish a fil conduster to build customer value for short and long term sustainability	658.812 SEY The customer revolution : how to thrive when customers are in control	658.812 SHA Building great customer experiences	658.812 SHA Customer relationship management : a strategic perspective	658.812 SHA The DNA of customer experience : how emotions drive value	658.812 SHA The intuitive customer : 7 imperatives for moving your customer experience to the next level	658.812 SIG Connected strategy : building continuous customer relationships for competitive advantage	Next

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