Customer mania! : it's never too late to build a customer-focused company by Ken Blanchard, Jim Ballard and Fred Finch

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TextLanguage: English Publication details: New Delhi: HarperCollins Publishers 2004Description: x, 194p. 20 cm x 13 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Books	KEIC	658.812 BAL (Browse shelf(Opens below))	Available	5782

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Previous	658.812 ABR The seven myths of customer management : how to be customer-driven without being customer-led	658.812 ART Artificial intelligence in customer service: The next frontier for personalized engagement	658.812 AZE Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing	658.812 BAL Customer mania! : it's never too late to build a customer-focused company	658.812 BAL Customer to human : the CX factor in modern business	658.812 BAN Creating value for customers: designing and implementing a total corporate strategy	658.812 BAN Customer . community : unleashing the power of your customers base	Next

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