The CRM handbook : a business guide to customer relationship management by Jill Dyche

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TextLanguage: English Series: Addison-Wesley information technology seriesPublication details: Delhi: Dorling Kindersley (India) Pvt. Ltd. 2007Description: 331p., glos. 24 cm x 18 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 DYC (Browse shelf(Opens below))		Available		13559
Books	KEIC	658.812 DYC (Browse shelf(Opens below))		Available		6863

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Previous	658.812 DIX The effortless experience : conquering the new battleground for customer loyalty	658.812 DOR Games customers play : what they don't tell you about buyer-seller relationships	658.812 DYC The CRM handbook : a business guide to customer relationship management	658.812 DYC The CRM handbook : a business guide to customer relationship management	658.812 ECO Customer service secrets	658.812 EDW Hello : and every little thing that matters	658.812 ELE Electronic customer relationship management	Next

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