The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton hotel company by Joseph A. Michelli

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TextLanguage: English Publication details: New Delhi: Tata McGraw-Hill 2008Description: xvi, 284p., notes, ind. 22 cm x 14 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.4092 MIC (Browse shelf(Opens below))		Available		9058

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