Satisfaction how every great company listens to the voice of the customer by Chris Denove and James D. Power

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TextLanguage: English Publication details: New Delhi: Penguin Books India Pvt. Ltd. 2006Description: xxi, 266p., ind. 23 cm x 15 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Books	KEIC	658.8343 DEN (Browse shelf(Opens below))	Available	6045

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