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	101.	Kellogg on branding in a hyper-connected world by Tybout, Alice M. (ed.) Calkins, Tim (ed.) Material type: Text Publication details: Hoboken, New Jersey: Jon Wiley and Sons Inc, 2019 Availability: Items available for loan: KEIC (1)Call number: 658.827 KEL. Place hold Add to cart (remove)
	102.	The social media MBA : your competitive edge in social media strategy development and delivery / by Christer Holloman ; co-authors, Eb Adeyeri ... [et al.]. by Holloman, Christer Material type: Text Language: English Publication details: West Sussex: John Wiley and Sons Ltd. 2012 Availability: Items available for loan: KEIC (1)Call number: 658.872 HOL. Place hold Add to cart (remove)
	103.	Customer relationship management : concepts and technologies by Francis Buttle and Stan Maklan by Buttle, Francis Buttle Maklan, Stan Edition: 3rd ed. Material type: Text Language: English Publication details: New York: Routledge 2015 Availability: Items available for loan: KEIC (5)Call number: 658.812 BUT, ... Place hold Add to cart (remove)
	104.	Retail's seismic shift : how to shift faster, respond better, and win customer loyalty by Michael Dart and Robin Lewis by Dart, Michael Lewis, Robin Material type: Text Language: English Publication details: New York: St. Martin's Press 2017 Availability: Items available for loan: KEIC (1)Call number: 658.87 DAR. Place hold Add to cart (remove)
	105.	The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers by Reza Soudagar, Vinay Iyer and Volker Hildebrand by Soudagar, Reza Hildebrand, Volker G Tyer, Vinay Material type: Text Language: English Publication details: New Delhi: Tata McGraw Hill Education Private Limited 2012 Availability: Items available for loan: KEIC (1)Call number: 658.812 SOU. Place hold Add to cart (remove)
	106.	#Sales truth : debunk the myths, apply powerful principles, win more new sales by Mike Weinberg by Weinberg, Mike Material type: Text Language: English Publication details: New York: Harpercollins Leadership 2019 Availability: Items available for loan: KEIC (1)Call number: 658.85 WEI. Place hold Add to cart (remove)
	107.	Nincompoopery : why your customers hate you - and how to fix it by John R. Brandt by Brandt, John R Material type: Text Language: English Publication details: Nashville, Tennessee: Harper Collins Leadership, an imprint of HarperCollins 2019 Availability: Items available for loan: KEIC (1)Call number: 658.812 BRA. Place hold Add to cart (remove)
	108.	Your call is (not that) important to us : customer service and what it reveals about our world and our lives by Emily Yellin by Yellin, Emily Material type: Text Language: English Publication details: New york: Free Press 2009 Availability: Items available for loan: KEIC (1)Call number: 658.8 YEL. Place hold Add to cart (remove)
	109.	The intention economy : when customers take charge by Doc Searls by Searls, Doc Material type: Text Language: English Publication details: Boston: Harvard Business School Publishing;USA 2012 Availability: Items available for loan: KEIC (2)Call number: 658.8342 SEA, ... Place hold Add to cart (remove)
	110.	Harvard business review on increasing customer loyalty by Harvard Business School Publishing Series: Harvard business review paperback series Material type: Text Language: English Publication details: Boston, Mass: Harvard Business Review Press 2011 Availability: Items available for loan: KEIC (1)Call number: 658.8343 HAR. Place hold Add to cart (remove)
	111.	Harvard Business Review on reinventing your marketing by Harvard Businss Review Material type: Text Language: English Publication details: Massachusetts: Harvard Business School Publishing 2011 Availability: Items available for loan: KEIC (1)Call number: 658.8 HBR. Not available: KEIC: Checked out (1). Place hold Add to cart (remove)
	112.	The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world by Frederick F. Reichheld and Rob Markey by Reichheld, Frederick F Markey, Rob Material type: Text Language: English Publication details: Boston: Harvard Business School 2011 Availability: Not available: KEIC: Checked out (1). Place hold Add to cart (remove)
	113.	Brand desire : how to create consumer involvement and inspiration by Nicholas Ind and Oriol Iglesias by Ind, Nicholas Iglesias, Oriol Material type: Text Language: English Publication details: London: Bloomsbury 2016 Availability: Items available for loan: KEIC (1)Call number: 658.827 . Place hold Add to cart (remove)
	114.	No cover image available Customer-driven disruption : five strategies to stay ahead of the curve by Suman Sarkar by Sarkar, Suman Edition: 1st ed. Material type: Text Language: English Publication details: Oakland: Berrett-Koehler Publishers 2019 Availability: Items available for loan: KEIC (1)Call number: 658.812 SAR. Place hold Add to cart (remove)
	115.	Unlocking the customer value chain : how decoupling drives consumer disruption by Thales S. Teixeira and Greg Piechota by Teixeira, Thales S Greg, Piechota Edition: 1st ed. Material type: Text Language: English Publication details: New York: Currency 2019 Availability: Items available for loan: KEIC (1)Call number: 658.812 TEI. Place hold Add to cart (remove)
	116.	Let's get real or let's not play : transforming the buyer/seller relationship by Mahan Khalsa and Randy Illig by Khalsa, Mahan Illig, Randy Material type: Text Language: English Publication details: New York: Portfolio 2008 Availability: Items available for loan: KEIC (1)Call number: 658.8 KHA. Place hold Add to cart (remove)
	117.	The best of the gallup management journal 2001-2007 by Brewer, Geoffrey (ed.) Sanford, Barb (ed.) Material type: Text Publication details: New York: Gallup Press 2007 Availability: Items available for loan: KEIC (1)Call number: 658.404 BES. Place hold Add to cart (remove)
	118.	God is a salesman : learn from the master by Mark Stevens by Stevens, Mark Material type: Text Language: English Publication details: New York: Center Street 2008 Availability: Items available for loan: KEIC (1)Call number: 658.85 STE. Place hold Add to cart (remove)
	119.	Sense and respond : how successful organizations listen to customers and create new products continuously by Jeff Gothelf and Josh Seiden by Gothelf, Jeff Seiden, Josh Material type: Text Language: English Publication details: Boston: Harvard Business Review Press 2017 Availability: Items available for loan: KEIC (1)Call number: 658.812 GOT. Place hold Add to cart (remove)
	120.	From voices to results : voice of customer questions, tools, and analysis : proven techniques for understanding and engaging with your customers by Robert Coppenhaver by Coppenhaver, Robert Material type: Text Language: English Publication details: Birmingham: Impackt Publishing 2018 Availability: Items available for loan: KEIC (1)Call number: 658.8343 COP. Place hold Add to cart (remove)

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Your search returned 169 results.