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121.	Image from Amazon.com	Customers.com : how to create a profitable business strategy for the internet and beyond by Patricia B. Seybold and Ronni T. Marshak by Seybold, Patricia B Marshak, Ronni T Edition: 1st ed. Material type: Text Language: English Publication details: New York: Times Books 1998 Availability: Items available for loan: KEIC (1)Call number: 658.81202854 SEY. Place hold Save to lists Add to cart (remove)
122.	Image from Amazon.com	Soft soap, hard sell : American hygiene in an age of advertisement by Vincent Vinikas by Vinikas, Vincent Material type: Text Language: English Publication details: Iowa: Iowa State University Press 1992 Availability: Items available for loan: KEIC (1)Call number: 659.1966855 VIN. Place hold Save to lists Add to cart (remove)
123.	Image from Amazon.com	Tha AMA handbook of marketing for the service industries by Congram, Carole A. (ed.) Material type: Text Publication details: New York: American Management Association 1991 Availability: Items available for loan: KEIC (1)Call number: 658.8 AMA. Place hold Save to lists Add to cart (remove)
124.	Image from Amazon.com	Beyond customer satisfaction to customer loyalty : the key to greater profitability by Keki R Bhote by Bhote, Keki R Material type: Text Language: English Publication details: New York: American Management 1996 Availability: Items available for loan: KEIC (1)Call number: 658.8343 BHO. Place hold Save to lists Add to cart (remove)
125.	Image from Amazon.com	Knock your socks off selling by Jeffrey H. Gitomer and Ron Zemke by Gitomer, Jeffrey H Zemke, Ron Material type: Text Language: English Publication details: New York: Amacom 1999 Availability: Items available for loan: KEIC (1)Call number: 658.85 GIT. Place hold Save to lists Add to cart (remove)
126.	Image from Amazon.com	World development report 2004 : making services work for poor people by The World Bank Material type: Text Language: English Publication details: New York: Oxford University Press 2003 Availability: Items available for loan: KEIC (1)Call number: 338.91 WOR. Place hold Save to lists Add to cart (remove)
127.	Image from Amazon.com	Market leadership strategies for service companies : creating growth, profits, and customer loyalty by Craig Terrill and Arthur Middlebrooks by Terrill, Craig Middlebrooks, Arthur Material type: Text Language: English Publication details: Illinois: NTC Business Books 2001 Availability: Items available for loan: KEIC (2)Call number: 658.8 TER, ... Place hold Save to lists Add to cart (remove)
128.	Image from Amazon.com	Profitable direct marketing : how to start, improve, or expand any direct marketing operation ... plus 11 detailed case studies of prominent direct marketing companies by Jim Kobs by Kobs, Jim Material type: Text Language: English Publication details: Lincolnwood: NTC Business Books 1988 Availability: Items available for loan: KEIC (1)Call number: 658.872 KOB. Place hold Save to lists Add to cart (remove)
129.	Image from Amazon.com	Marketing strategies for growth in uncertain times by Allan J. Magrath by Magrath, Allan J Material type: Text Language: English Publication details: Lincolnwood: NTC Business Books 1995 Availability: Items available for loan: KEIC (1)Call number: 658.8 MAG. Place hold Save to lists Add to cart (remove)
130.	Image from Amazon.com	Marketing encyclopaedia : issues and trends shaping the future editedby Jeffrey Heilrunn Material type: Text Language: English Publication details: Lincolnwood: NTC Business Books 1995 Availability: Items available for loan: KEIC (1)Call number: 658.003 MAR. Lists: Marketing books List. Place hold Save to lists Add to cart (remove)
131.	Image from Amazon.com	International direct marketing : communication graphics and design Material type: Text Language: English Publication details: New York: PBC International, Inc. 1992 Availability: Items available for loan: KEIC (1)Call number: 658.84 INT. Place hold Save to lists Add to cart (remove)
132.	Image from Amazon.com	Retailing by Barry J. Mason, David J. Burns by Mason, J. Mason Burns, David J Edition: 6th ed. Material type: Text Language: English Publication details: Houston: Dame Publications 1998 Availability: Items available for loan: KEIC (1)Call number: 658.87 MAS. Place hold Save to lists Add to cart (remove)
133.	Image from Amazon.com	Managing in the service economy by James L. Heskett by Heskett, James L Material type: Text Language: English Publication details: Boston: Harvard Business School Press 1986 Availability: Items available for loan: KEIC (1)Call number: 658 HES. Place hold Save to lists Add to cart (remove)
134.		Service management by Harvard Business Review Material type: Text Language: English Publication details: Boston: Harvard Business School Press 1991 Availability: Items available for loan: KEIC (1)Call number: 658.804 SER. Lists: harvard. Place hold Save to lists Add to cart (remove)
135.	Image from Amazon.com	The experience economy : work is theatre and every business a stage by B Joseph Pine II and James H Gilmore by Pine II, B Joseph Gilmore, James H Material type: Text Language: English Publication details: Boston: Harvard Business School Press 1999 Availability: Items available for loan: KEIC (1)Call number: 658.56 PIN. Place hold Save to lists Add to cart (remove)
136.	Image from Amazon.com	Net worth : shaping markets when customers make the rules by John Hagel III and Marc Singer by Hagel, John Material type: Text Language: English Publication details: Boston: Harvard Business School Press 1999 Availability: Items available for loan: KEIC (1)Call number: 658.8002854678 HAG. Place hold Save to lists Add to cart (remove)
137.	Image from Amazon.com	The situation analysis approach to assessing family planning and reproductive health services : a handbook by Miller, Robert (ed.) Fisher, Andrew (ed.) Miller, Kate (ed.) Ndhlovu, Lewis (ed.) Maggawa, Baker Ndugga (ed.) Askew, Ian (ed.) Sanago, Diouratie (ed.) Tapsoba, Placide (ed.) Material type: Text Publication details: New York: Population Council 1997 Availability: Items available for loan: KEIC (1)Call number: 363.96072 SIT. Place hold Save to lists Add to cart (remove)
138.	Image from Amazon.com	The marketing revolution: a radical manifesto for dominating the market place by Kevin J. Clancy, Robert S. Shulman by Clancy, Kevin J Shulman Robert S Material type: Text Language: English Publication details: New York:: Harper Collins Publishers Inc. 1991 Availability: Items available for loan: KEIC (1)Call number: 658.8 CLA. Not available: KEIC: Lost (1). Place hold Save to lists Add to cart (remove)
139.	Image from Amazon.com	Proceedings of the annual conference of The American Academy of Advertising 1980 American Academy of Advertising by American Academy of Advertising Material type: Text Language: English Publication details: Missouri: American Academy of Advertising 1980 Availability: Items available for loan: KEIC (1)Call number: 659.1072 PRO. Place hold Save to lists Add to cart (remove)
140.		Health information of India 1995 and 1996 by CBHI Material type: Text Language: English Publication details: Delhi: Controller of Publications 1998 Availability: Items available for loan: KEIC (1)Call number: 614 HEA. Place hold Save to lists Add to cart (remove)