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421.	Image from Amazon.com	The DNA of customer experience : how emotions drive value by Colin Shaw by Shaw, Colin Series: ACHE management series Material type: Text Language: English Publication details: New York: Palgrave Macmillan 2007 Availability: Items available for loan: KEIC (1)Call number: 658.812 SHA. Place hold Save to lists Add to cart (remove)
422.	Image from Amazon.com	Enduring success : what top companies do differently by Frank Bailom, Kurt Matzler and Dieter Tschemernjak by Bailom, Frank Matzler, Kurt Tschemernjak, Dieter Material type: Text Language: English Publication details: New York: Palgrave Macmillan 2007 Availability: Items available for loan: KEIC (1)Call number: 658.409 BAI. Place hold Save to lists Add to cart (remove)
423.	Image from Amazon.com	Solving problems with design thinking : 10 stories of what works by Jeanne Liedtka, Andrew King and Kevin Bennett by Liedtka, Jeanne Bennett, Kevin King, Andrew Material type: Text Language: English Publication details: New York: Columbia University Press 2013 Availability: Items available for loan: KEIC (1)Call number: 658.403 LIE. Place hold Save to lists Add to cart (remove)
424.	Image from Amazon.com	The effortless experience : conquering the new battleground for customer loyalty by Matthew Dixon, Nick Toman and Rick DeLisi by Dixon, Matthew DeLisi, Rick Toman, Nick Material type: Text Language: English Publication details: London: Portfolio Penguin 2013 Availability: Items available for loan: KEIC (1)Call number: 658.812 DIX. Place hold Save to lists Add to cart (remove)
425.	Image from Amazon.com	Traction : how any startup can achieve explosive customer growth by Gabriel Weinberg and Justin Mares by Weinberg, Gabriel Mares, Justin Material type: Text Language: English Publication details: Great Britain: Portfolio Penguin 2015 Availability: Not available: KEIC: Checked out (1). Place hold Save to lists Add to cart (remove)
426.	Image from Amazon.com	Niche envy : marketing discrimination in the digital age by Joseph Turow by Turow, Joseph Material type: Text Language: English Publication details: Cambridge: The MIT Press 2002 Availability: Items available for loan: KEIC (1)Call number: 658.834 TUR. Place hold Save to lists Add to cart (remove)
427.		Why should anyone buy from you? : earn customer trust to drive business success Justin Basini by Basini, Justin Material type: Text Language: English Publication details: Harlow: Pearson Education Limited;UK 2011 Availability: Items available for loan: KEIC (1)Call number: 658.85 BAS. Place hold Save to lists Add to cart (remove)
428.	Image from Amazon.com	Direct marketing in action : cutting-edge strategies for finding and keeping the best customers by Thomas, Andrew R. (ed.) Lewison, Dale M. (ed.) Hauser, William J. (ed.) Foley, Linda M. (ed.) Material type: Text Publication details: New Delhi: Macmillan India Ltd. 2008 Availability: Items available for loan: KEIC (1)Call number: 658.872 DIR. Place hold Save to lists Add to cart (remove)
429.	Image from Amazon.com	Marketing in the 21st century : new world marketing by Keillor, Bruce D. (ed.) Wilkinson, Timothy J. (ed.) Thomas, Andrew R. (ed.) Series: Praeger perspectives Material type: Text Publication details: Westport: Praeger Publishers 2007 Availability: Items available for loan: KEIC (1)Call number: 658.8 MAR. Lists: Marketing books List. Place hold Save to lists Add to cart (remove)
430.	Image from Amazon.com	Marketing in the 21st century : company and customer relations by Keillor, Bruce D. (ed.) Orr, Linda M. (ed.) Hawes, Jon M. (ed.) Series: Praeger perspectives Material type: Text Publication details: Westport: Praeger Publishers 2007 Availability: Items available for loan: KEIC (1)Call number: 658.8 MAR. Place hold Save to lists Add to cart (remove)
431.	Image from Amazon.com	Marketing mavens by Noel Capon by Capon, Noel Edition: 1st ed. Material type: Text Language: English Publication details: New York: Crown Business 2007 Availability: Items available for loan: KEIC (1)Call number: 658.8 CAP. Place hold Save to lists Add to cart (remove)
432.	Image from Amazon.com	Excellence wins : a no-nonsense guide to becoming the best in a world of compromise by Horst Schulze and Dean Merrill by Schulze, Horst Merrill, Dean Material type: Text Language: English Publication details: Grand Rapids, MI.: Zondervan 2019 Availability: Items available for loan: KEIC (1)Call number: 658.3 SCH. Place hold Save to lists Add to cart (remove)
433.	Image from Amazon.com	Good profit : how creating value for others built one of the world's most successful companies by Charles G. Koch by Koch, Charles G Material type: Text Language: English Publication details: London: Random House 2015 Availability: Items available for loan: KEIC (1)Call number: 658.408 KOC. Place hold Save to lists Add to cart (remove)
434.	Image from Amazon.com	Cross-cultural management : a transactional approach by Taran Patel by Patel, Taran Material type: Text Language: English Publication details: New York: Routeldge 2015 Availability: Items available for loan: KEIC (1)Call number: 658.3008 PAT. Place hold Save to lists Add to cart (remove)
435.	Image from Amazon.com	Airline ecommerce by Michael Hanke by Hanke, Michael Material type: Text Language: English Publication details: New York: Routledge 2016 Availability: Items available for loan: KEIC (1)Call number: 387.7420688 HAN. Place hold Save to lists Add to cart (remove)
436.	Image from Amazon.com	The 4A's of marketing : creating value for customers, companies and society by Jagdish N. Sheth and Rajendra Sisodia by Sheth, Jagdish N Sisodia, Rajendra Material type: Text Language: English Publication details: New York: Routledge 2017 Availability: Items available for loan: KEIC (1)Call number: 658.8 SHE. Place hold Save to lists Add to cart (remove)
437.	Image from Amazon.com	Human resource management and change : a practising manager's guide by Lanny Entrekin and Brenda D Scott-Ladd by Entrekin, Lanny Scott-Ladd, Brenda D Material type: Text Language: English Publication details: New York: Routeldge 2015 Availability: Items available for loan: KEIC (1)Call number: 658.3 ENT. Place hold Save to lists Add to cart (remove)
438.	Image from Amazon.com	CRM : the foundation of contemporary marketing strategy by Roger J. Baran and Robert Galka by Baran, Roger J Galka, Robert J Material type: Text Language: English Publication details: New York: Routledge 2014 Availability: Items available for loan: KEIC (1)Call number: 658.802 BAR. Place hold Save to lists Add to cart (remove)
439.	Image from Amazon.com	The 4A's of marketing : creating value for customers, companies and society by Jagdish N. Sheth, Rajendra S. Sisodia by Sheth, Jagdish N Sisodia, Rajendra S Material type: Text Language: English Publication details: New York: Routledge 2012 Availability: Items available for loan: KEIC (1)Call number: 658.8 SHE. Place hold Save to lists Add to cart (remove)
440.	Image from Amazon.com	Chocolates on the pillow aren't enough : reinventing the customer experience by Jonathan M. Tisch, with Karl Weber by Tisch, Jonathan M Material type: Text Language: English Publication details: New Jersey: John Wiley and Sons Ltd. 2007 Availability: Items available for loan: KEIC (1)Call number: 647.94068 TIS. Place hold Save to lists Add to cart (remove)