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481.	Image from Amazon.com	100 practical ways to improve customer experience : achieve end-to-end customer engagement in a multichannel world by Martin Newman and Malcolm McDonald by Newman, Martin McDonald, Malcolm Material type: Text Language: English Publication details: London: KoganPage 2018 Availability: Items available for loan: KEIC (2)Call number: 658.812 NEW, ... Place hold Save to lists Add to cart (remove)
482.	Image from Amazon.com	Customer innovation : delivering a customer-led strategy for sustainable growth by Marion Debruyne and Koen Tackx by Debruyne, Marion Tackx, Koen Edition: 2nd ed. Material type: Text Language: English Publication details: London: KoganPage 2019 Availability: Items available for loan: KEIC (1)Call number: 658.812 DEB. Place hold Save to lists Add to cart (remove)
483.	Image from Amazon.com	Creating customer loyalty : build lasting loyalty using customer experience management by Chris Daffy by Daffy, Chris Material type: Text Language: English Publication details: London: KoganPage 2019 Availability: Items available for loan: KEIC (1)Call number: 658.812 DAF. Place hold Save to lists Add to cart (remove)
484.	Image from Amazon.com	Marketing strategy : the difference between marketing and markets by Paul Fifield by Fifield, Paul Edition: 3rd ed. Material type: Text Language: English Publication details: Oxford: Elsevier 2007 Availability: Items available for loan: KEIC (1)Call number: 658.802 FIF. Place hold Save to lists Add to cart (remove)
485.	Image from Amazon.com	Critical marketing : defining the field by Saren, Michael (ed.) Material type: Text Publication details: Burlington: Butterworth-Heinemann, 2007 Availability: Items available for loan: KEIC (1)Call number: 658.8001 CRI. Place hold Save to lists Add to cart (remove)
486.	Image from Amazon.com	Building customer-brand relationships by Don E. Schultz, Beth E. Barnes, Heidi F. Schultz and Mariam Azzaro by Schultz, Don E Azzaro, Mariam Barnes, Beth E Schultz, Heidi F Material type: Text Language: English Publication details: New York: M.E.Sharpe 2009 Availability: Items available for loan: KEIC (1)Call number: 658.812 BUI. Place hold Save to lists Add to cart (remove)
487.	Image from Amazon.com	How to become a rainmaker : the rules for getting and keeping customers and clients by Jeffrey J Fox by Fox, Jeffrey J Material type: Text Language: English Publication details: New York: Hachette Book 2015 Availability: Items available for loan: KEIC (1)Call number: 658.8 FOX. Place hold Save to lists Add to cart (remove)
488.	Image from Amazon.com	The future of relationship marketing by Bejou, David (ed.) Palmer, Adrian (ed.) Material type: Text Publication details: New York: Best Business Books, 2005 Availability: Items available for loan: KEIC (1)Call number: 658.812 FUT. Place hold Save to lists Add to cart (remove)
489.	Image from Amazon.com	Brand real : how smart companies live their brand promise and inspire fierce customer loyalty by Laurence Vincent by Vincent, Laurence Material type: Text Language: English Publication details: New York: Amacom 2012 Availability: Items available for loan: KEIC (1)Call number: 658.827 VIN. Lists: Brands & Branding Books. Place hold Save to lists Add to cart (remove)
490.	Image from Amazon.com	What customers crave : how to create relevant and memorable experiences at every touchpoint by Nicholas J. Webb by Webb, Nicholas J Material type: Text Language: English Publication details: New York: AMACOM, American Management Association 2017 Availability: Items available for loan: KEIC (1)Call number: 658.812 WEB. Lists: Best Marketing book. Place hold Save to lists Add to cart (remove)
491.	Image from Amazon.com	Agency mania : harnessing the madness of client/agency : relationships for high-impact results by Bruno Gralpois by Gralpois, Bruno Edition: 2nd ed. Material type: Text Language: English Publication details: New York: Beaufort Books 2019 Availability: Items available for loan: KEIC (1)Call number: 658.804 GRA. Place hold Save to lists Add to cart (remove)
492.	Image from Amazon.com	Mommy, where do customers come from ? by Larry Bailin by Bailin, Larry Material type: Text Language: English Publication details: : Larstan Publishing, Inc. 2007 Availability: Items available for loan: KEIC (1)Call number: 658.834 BAI. Place hold Save to lists Add to cart (remove)
493.	Image from Amazon.com	The startup owner's manual : the step-by-step guide for building a great company by Steve Blank and Bob Dorf by Blank, Steve Dorf, Bob Edition: 1st ed. Material type: Text Language: English Publication details: Pescadero, Calif.: K and S Ranch Publication 2012 Availability: Items available for loan: KEIC (1)Call number: 658.11 BLA. Place hold Save to lists Add to cart (remove)
494.	Image from Amazon.com	The four steps to the epiphany : successful strategies for products that win by Stave Blank by Blank, Stave Edition: 5th ed. Material type: Text Language: English Publication details: California: S. G. Blank 2013 Availability: Items available for loan: KEIC (1)Call number: 658.4012 BLA. Place hold Save to lists Add to cart (remove)
495.	Image from Amazon.com	Strategic customer management : integrating relationship marketing and CRM by Adrian Payne and Pennie Frow by Payne, Adrian Frow, Pennie Material type: Text Language: English Publication details: New Delhi: Cambridge University Press 2013 Availability: Items available for loan: KEIC (1)Call number: 658.812 PAY. Place hold Save to lists Add to cart (remove)
496.	Image from Amazon.com	Engage! : the complete guide for brands and business to build, cultivate, and measure success in the new web by Brian Solis by Solis, Brian Material type: Text Language: English Publication details: New Jersey: John Wiley and Sons, Inc. 2011 Availability: Items available for loan: KEIC (1)Call number: 658.872 SOL. Place hold Save to lists Add to cart (remove)
497.	Image from Amazon.com	Inbound marketing : attract, engage, and delight customers online by Brian Halligan and Dharmesh Shah by Halligan, Brian Shah, Dharmesh Edition: 2nd ed. Material type: Text Language: English Publication details: Hoboken: John Wiley and Sons 2014 Availability: Items available for loan: KEIC (1)Call number: 658.872 HAL. Place hold Save to lists Add to cart (remove)
498.	Image from Amazon.com	Kellogg on branding in a hyper-connected world by Tybout, Alice M. (ed.) Calkins, Tim (ed.) Material type: Text Publication details: Hoboken, New Jersey: Jon Wiley and Sons Inc, 2019 Availability: Items available for loan: KEIC (1)Call number: 658.827 KEL. Place hold Save to lists Add to cart (remove)
499.	Image from Amazon.com	The social media MBA : your competitive edge in social media strategy development and delivery / by Christer Holloman ; co-authors, Eb Adeyeri ... [et al.]. by Holloman, Christer Material type: Text Language: English Publication details: West Sussex: John Wiley and Sons Ltd. 2012 Availability: Items available for loan: KEIC (1)Call number: 658.872 HOL. Place hold Save to lists Add to cart (remove)
500.	Image from Amazon.com	Customer relationship management : concepts and technologies by Francis Buttle and Stan Maklan by Buttle, Francis Buttle Maklan, Stan Edition: 3rd ed. Material type: Text Language: English Publication details: New York: Routledge 2015 Availability: Items available for loan: KEIC (5)Call number: 658.812 BUT, ... Place hold Save to lists Add to cart (remove)