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521.	Image from Amazon.com	The intention economy : when customers take charge by Doc Searls by Searls, Doc Material type: Text Language: English Publication details: Boston: Harvard Business School Publishing;USA 2012 Availability: Items available for loan: KEIC (2)Call number: 658.8342 SEA, ... Place hold Save to lists Add to cart (remove)
522.	Image from Amazon.com	The experience economy : updated edition by B. Joseph Pine II and James H. Gilmore by Pine II, Joseph B Gilmore, James H Material type: Text Language: English Publication details: Massachusetts: Harvard Business School Publishing 2011 Availability: Items available for loan: KEIC (1)Call number: 658.15 PIN. Place hold Save to lists Add to cart (remove)
523.	Image from Amazon.com	Harvard business review on increasing customer loyalty by Harvard Business School Publishing Series: Harvard business review paperback series Material type: Text Language: English Publication details: Boston, Mass: Harvard Business Review Press 2011 Availability: Items available for loan: KEIC (1)Call number: 658.8343 HAR. Place hold Save to lists Add to cart (remove)
524.	Image from Amazon.com	Harvard Business Review on reinventing your marketing by Harvard Businss Review Material type: Text Language: English Publication details: Massachusetts: Harvard Business School Publishing 2011 Availability: Items available for loan: KEIC (2)Call number: 658.8 HBR, ... Lists: Marketing books List. Place hold Save to lists Add to cart (remove)
525.	Image from Amazon.com	Fixing the game : how runaway expectations broke the economy and how to get back to reality by Roger L. Martin by Martin, Roger L Material type: Text Language: English Publication details: Massachusetts: Harvard Business School Publishing 2011 Availability: Items available for loan: KEIC (1)Call number: 658.4 MAR. Place hold Save to lists Add to cart (remove)
526.	Image from Amazon.com	The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world by Frederick F. Reichheld and Rob Markey by Reichheld, Frederick F Markey, Rob Material type: Text Language: English Publication details: Boston: Harvard Business School 2011 Availability: Not available: KEIC: Checked out (1). Place hold Save to lists Add to cart (remove)
527.	Image from Amazon.com	HBR's 10 must reads on strategic marketing by Harvard Business School Publishing Series: HBR's 10 must reads series Material type: Text Language: English Publication details: Boston: Harvard Business School Press 2013 Availability: Items available for loan: KEIC (1)Call number: 658.802 HAR. Lists: harvard. Place hold Save to lists Add to cart (remove)
528.	Image from Amazon.com	The innovator's dilemma : when new technologies cause great firms to fail by Clayton M. Christensen by Christensen, Clayton M Material type: Text Language: English Publication details: Boston: Harvard Business press 2016 Availability: Items available for loan: KEIC (1)Call number: 658.4 CHR. Place hold Save to lists Add to cart (remove)
529.	Image from Amazon.com	Social media is a cocktail party : why you already know the rules of social media marketing by Jim Tobin and Lisa Braziel by Tobin, Jim Braziel, Lisa Material type: Text Language: English Publication details: North Carolina: Ignite Social Media 2008 Availability: Items available for loan: KEIC (1)Call number: 658.8 TOB. Place hold Save to lists Add to cart (remove)
530.	Image from Amazon.com	Brand desire : how to create consumer involvement and inspiration by Nicholas Ind and Oriol Iglesias by Ind, Nicholas Iglesias, Oriol Material type: Text Language: English Publication details: London: Bloomsbury 2016 Availability: Items available for loan: KEIC (1)Call number: 658.827 . Place hold Save to lists Add to cart (remove)
531.	Image from Amazon.com	Winning lessons from corporate life by O. P. Khetan by Khetan, O. P Material type: Text Language: English Publication details: Gurgaon: Partridge Publishing 2015 Availability: Items available for loan: KEIC (1)Call number: 658.4 KHE. Place hold Save to lists Add to cart (remove)
532.	Image from Amazon.com	Retail supply chain management by James B. Ayers and Mary Ann Odegaard by Ayers, James B Odegaard, Mary Ann Edition: 2nd ed. Material type: Text Language: English Publication details: Boca Raton: CRC Press 2018 Availability: Items available for loan: KEIC (1)Call number: 658.87 AYE. Place hold Save to lists Add to cart (remove)
533.	Image from Amazon.com	Gamification engage customers in your business by Benjamin Borowski by Borowski, Benjamin Material type: Text Language: English Publication details: Seattle: Create Space Independent Publishing 2014 Availability: Items available for loan: KEIC (1)Call number: 658.8 BOR. Place hold Save to lists Add to cart (remove)
534.		Customer-driven disruption : five strategies to stay ahead of the curve by Suman Sarkar by Sarkar, Suman Edition: 1st ed. Material type: Text Language: English Publication details: Oakland: Berrett-Koehler Publishers 2019 Availability: Items available for loan: KEIC (1)Call number: 658.812 SAR. Place hold Save to lists Add to cart (remove)
535.	Image from Amazon.com	Unlocking the customer value chain : how decoupling drives consumer disruption by Thales S. Teixeira and Greg Piechota by Teixeira, Thales S Greg, Piechota Edition: 1st ed. Material type: Text Language: English Publication details: New York: Currency 2019 Availability: Items available for loan: KEIC (1)Call number: 658.812 TEI. Place hold Save to lists Add to cart (remove)
536.	Image from Amazon.com	Retailing in the twenty-first century by Jay Diamond and Sheril Litt by Diamond, Jay Litt, Sheri Edition: 2nd ed. Material type: Text Language: English Publication details: New York: Fairchild Publications, Inc. 2009 Availability: Items available for loan: KEIC (1)Call number: 658.87 DIA. Place hold Save to lists Add to cart (remove)
537.	Image from Amazon.com	Harvard business review on the negotiation and conflict resolution by Harvard Business Review [HBR] Series: The Harvard business review paperback Material type: Text Language: English Publication details: Boston: Harvard Business School Press 2000 Availability: Items available for loan: KEIC (1)Call number: 658.405 HAR. Place hold Save to lists Add to cart (remove)
538.	Image from Amazon.com	Exceptional customer service : going beyond your good service to exceed the customer's expectation by Lisa Ford, David McNair and Bill Perry by Ford, Lisa McNair, David Perry, Bill Material type: Text Language: English Publication details: Avon: Platinum Press 2009 Availability: Items available for loan: KEIC (1)Call number: 658.812 FOR. Place hold Save to lists Add to cart (remove)
539.	Image from Amazon.com	Emotional branding : the new paradigm for connecting brands to people by Marc Gobe by Gobe, Marc Material type: Text Language: English Publication details: New York: Allworth Press 2009 Availability: Items available for loan: KEIC (1)Call number: 658.827 GOB. Lists: Brands & Branding Books. Place hold Save to lists Add to cart (remove)
540.	Image from Amazon.com	How Toyota became #1 : leadership lessons from the world's greatest car company by David Magee by Magee, David Material type: Text Language: English Publication details: New York: Portfolio 2007 Availability: Items available for loan: KEIC (1)Call number: 658.4092 MAG. Place hold Save to lists Add to cart (remove)