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61.	Image from Amazon.com	Customer culture : how FedEx and other great companies put the customer first every day by Michael D. Basch by Basch, Michael D Series: Financial Times Prentice Hall Material type: Text Language: English Publication details: New Jersey: Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658 BAS. Place hold Save to lists Add to cart (remove)
62.	Image from Amazon.com	Strategic brand management : building, measuring, and managing brand equity by Kevin Lane Keller by Keller, Kevin Lane Edition: 2nd ed. Material type: Text Language: English Publication details: New Jersey: Prentice-Hall Inc. 2002 Availability: Items available for loan: KEIC (2)Call number: 658.827 KEL, ... Place hold Save to lists Add to cart (remove)
63.	Image from Amazon.com	Customer share marketing : how the world's great marketers unlock profits from customer loyalty by Tom Osenton by Osenton, Tom Material type: Text Language: English Publication details: New Jersey: Financial Times Prentice Hall 2002 Availability: Items available for loan: KEIC (1)Call number: 658.8 OSE. Place hold Save to lists Add to cart (remove)
64.	Image from Amazon.com	Marketing channels : infomercials and the future of television marketing by Craig Robert Evans by Evans, Craig Robert Material type: Text Language: English Publication details: Englewood Cliffs: Prentice Hall 1994 Availability: Items available for loan: KEIC (1)Call number: 659.143 EVA. Place hold Save to lists Add to cart (remove)
65.	Image from Amazon.com	The design of sites : patterns for creating winning web sites by Douglas K. Van Duyne, James A Landay and Jason I. Hong by Van Duyne, Douglas K Hong, Jason I Landay, James A Edition: 2nd ed. Material type: Text Language: English Publication details: New Jersey: Pearson Education, Inc. 2006 Availability: Items available for loan: KEIC (1)Call number: 006.7 VAN. Place hold Save to lists Add to cart (remove)
66.	Image from Amazon.com	Who stole my customer ? : winning strategies for creating and sustaining customer Loyalty by Harvey Thompson by Thompson, Harvey Material type: Text Language: English Publication details: New York: Prentice Hall 2003 Availability: Items available for loan: KEIC (1)Call number: 658.8343 HUG. Place hold Save to lists Add to cart (remove)
67.	Image from Amazon.com	Consumer behaviour in marketing strategy by John A. Howard by Howard, John A Material type: Text Language: English Publication details: New Jersey: Prentice-Hall Inc. 1989 Availability: Items available for loan: KEIC (1)Call number: 658.8342 HOW. Place hold Save to lists Add to cart (remove)
68.	Image from Amazon.com	Marketing management : an Asian perspectives by Philip Kotler...[et al.] Material type: Text Language: English Publication details: New Delhi: Prentice-Hall of India Pvt. Ltd. 1996 Availability: Items available for loan: KEIC (1)Call number: 658.802 KOT. Lists: Marketing books List. Place hold Save to lists Add to cart (remove)
69.	Image from Amazon.com	Advanced marketing strategy : phenomenon, analysis, and decisions by Glen L. Urban and Steven H. Star by Urban, Glen L Star, Steven H Material type: Text Language: English Publication details: New Jersey: Prentice-Hall Inc. 1991 Availability: Items available for loan: KEIC (1)Call number: 658.802 URB. Place hold Save to lists Add to cart (remove)
70.	Image from Amazon.com	Satisfaction how every great company listens to the voice of the customer by Chris Denove and James D. Power by Denove, Chris Power, James D Material type: Text Language: English Publication details: New Delhi: Penguin Books India Pvt. Ltd. 2006 Availability: Items available for loan: KEIC (1)Call number: 658.8343 DEN. Place hold Save to lists Add to cart (remove)
71.	Image from Amazon.com	Response : The complete guide to profitable direct marketing by Lois K. Geller by Geller, Lois K Material type: Text Language: English Publication details: New York: Oxford University Press Inc. 2002 Availability: Items available for loan: KEIC (1)Call number: 658.84 GEL. Place hold Save to lists Add to cart (remove)
72.	Image from Amazon.com	Retail management by Chetan Bajaj, Rajnish Tuli and Nidhi V. Srivastava by Bajaj, Chetan Srivastava, Nidhi Tuli, Rajnish Material type: Text Language: English Publication details: New Delhi: Oxford University Press 2005 Availability: Items available for loan: KEIC (2)Call number: 658.87 BAJ, ... Place hold Save to lists Add to cart (remove)
73.	Image from Amazon.com	Industrial marketing by P. K. Ghosh by Ghosh, P. K Material type: Text Language: English Publication details: New Delhi: Oxford Univarsity Press 2006 Availability: Items available for loan: KEIC (1)Call number: 658.809 GHO. Place hold Save to lists Add to cart (remove)
74.	Image from Amazon.com	Services marketing, operations and management by Vinnie Jauhari and Kirti Dutta by Jauhari, Vinnie Dutta, Kirti Material type: Text Language: English Publication details: Oxford: Oxford University Press 2009 Availability: Items available for loan: KEIC (1)Call number: 658.804 JAU. Place hold Save to lists Add to cart (remove)
75.	Image from Amazon.com	Direct and interactive marketing by Adrian Sargeant and Douglas C. West by Sargeant, Adrian West, Douglas C Material type: Text Language: English Publication details: New York: Oxford University Press 2001 Availability: Items available for loan: KEIC (1)Call number: 658.84 SAR. Lists: Marketing books List. Place hold Save to lists Add to cart (remove)
76.	Image from Amazon.com	Customer centered Growth : five proven strategies for building competitive advantage by Richard Whiteley and Diane Hessan by Whiteley, Richard Hessan, Diane Material type: Text Language: English Publication details: Massachusetts: Perseus Books 1996 Availability: Items available for loan: KEIC (1)Call number: 658.812 WHI. Place hold Save to lists Add to cart (remove)
77.	Image from Amazon.com	The discipline of market leaders : choose your customers, narrow your focus, dominate your market by Michael Treacy and Fred Wiersema by Treacy, Treacy Wiersema, Fred Material type: Text Language: English Publication details: New York: Addison Wesley Publishing Company 1995 Availability: Items available for loan: KEIC (1)Call number: 658.8 TRE. Place hold Save to lists Add to cart (remove)
78.	Image from Amazon.com	Customers mean business : six steps to building relationships that last by James A. Unruh by Unruh, James A Material type: Text Language: English Publication details: Reading: Addison-Wesley Publishing Company 1996 Availability: Items available for loan: KEIC (2)Call number: 658.812 UNR, ... Place hold Save to lists Add to cart (remove)
79.	Image from Amazon.com	The customer driven company : moving from talk to action by Richard C. Whiteley by Whiteley, Richard C Material type: Text Language: English Publication details: Massachusetts: Perseus Books 1991 Availability: Items available for loan: KEIC (1)Call number: 658.812 WHI. Place hold Save to lists Add to cart (remove)
80.	Image from Amazon.com	The handbook of brand management by David Arnold by Arnold, David Material type: Text Language: English Publication details: New york: Addison Wesley publishing company 1998 Availability: Items available for loan: KEIC (2)Call number: 658.827 ARN, ... Place hold Save to lists Add to cart (remove)