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81.
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Quality customer service : satisfy customer it's everybody's job by William Martin by
Material type: Text Text
Language: English
Publication details: New Delhi: Viva Books Private Limited 2011
Availability: Items available for loan: KEIC (1)Call number: 658.812 MAR.

82.
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Retail : business 2000 by Maria Townsley by
Material type: Text Text
Language: English
Publication details: New Delhi: Cengage Learning India Pvt. Ltd. 2009
Availability: Items available for loan: KEIC (1)Call number: 658.87 TOW.

83.
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Retailing : an introduction by Roger Cox and Paul Brittain by
Edition: 5th ed.
Material type: Text Text
Language: English
Publication details: New Delhi: Pearson Education Inc. 2008
Availability: Items available for loan: KEIC (2)Call number: 658.87 COX, ...

84.
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The facebook era : tapping online social networks to market, sell, and innovate by Clara Shih and foreword by Jim McCann by
Material type: Text Text
Language: English
Publication details: New Delhi: Pearson 2012
Availability: Items available for loan: KEIC (1)Call number: 658.872 SHI.

85.
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Effective customer service : ten steps for technical professions by David L. Goetsch and Stanley B. Davis by
Material type: Text Text
Language: English
Publication details: Noida: Pearson Education 2012
Availability: Items available for loan: KEIC (1)Call number: 658.812 GEO.

86.
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Economic developments in India (EDI) by
Material type: Text Text
Publication details: New Delhi: Academic Foundation 2010
Availability: Items available for loan: KEIC (1)Call number: 338.954 ECO.

87.
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The retail handbook : helping you achieve your potential in retail by Antony Welfare ; foreword by Roger Best by
Material type: Text Text
Language: English
Publication details: Mumbai: Jaico Publishing House 2013
Availability: Items available for loan: KEIC (1)Call number: 658.87 WEL.

88.
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Marketing of services (text and cases) by Dr. S. L. Gupta by
Material type: Text Text
Language: English
Publication details: New Delhi: International Book House Pvt. Ltd. 2011
Availability: Items available for loan: KEIC (1)Call number: 658.804 GUP.

89.
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Librarianship development through internet of things and customer service : 2nd international conference proceeding 2019 by
Material type: Text Text
Publication details: Mehsana, Gujarat: Gujarat Power Engineering and Research Institute 2019
Availability: Items available for loan: KEIC (1)Call number: 025.04 LIB.

90.
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Retailing by Patrick M. Dunne, Robert F. Lusch and David A. Griffith by
Material type: Text Text
Language: English
Publication details: Singapore: Thomson Asian Pte. Ltd. 2002
Availability: Items available for loan: KEIC (1)Call number: 658.87 DUN.

91.
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Successful service operations management by Richard Metters, Kathryn King-Metters and Madeleine Pullman by
Material type: Text Text
Language: English
Publication details: Australia: Thomson South-Western 2004
Availability: Items available for loan: KEIC (1)Call number: 658.812 MET.

92.
Industrial marketing by Ralph S. Alexander, James S. Cross and Richard M. Hill by
Edition: 3rd ed.
Material type: Text Text
Language: English
Publication details: Bombay: D. B. Taraporevala Sons and CO. Privet Ltd. 1968
Availability: Items available for loan: KEIC (1)Call number: 658.809 ALE.

93.
Achieving best practice in your business : an introduction to e-business
Material type: Text Text
Language: English
Publication details: : The department of trade and industry 2004
Availability: Items available for loan: KEIC (1)Call number: 658.02 ACH.

94.
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Direct marketing management by Mary Lou Roberts and Paul D. Berger by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: London: Prentice-Hall International Limited 1999
Availability: Not available: KEIC: Lost (1).

95.
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The professional service firm 50 : or; fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation ! by Tom Peters by
Edition: 1st ed.
Material type: Text Text
Language: English
Publication details: New York: Alfred A. Knopf. Inc. 1999
Availability: Not available: KEIC: Lost (1).

96.
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Customer relationship management : an AI-driven approach by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi, Wiley India Pvt Ltd: 2025
Availability: Not available: KEIC: Checked out (1).
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