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Introduction to facet theory by Samuel Shye, Dov Elizur and Michael Hoffman by Series: Applied Social Research Methods Series Volume 35
Material type: Text Text
Language: English
Publication details: New Delhi: Sage Publications India Pvt. Ltd. 1994
Availability: Items available for loan: KEIC (1)Call number: 300.72 SHY.

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2.
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Customer worthy : why and how everyone in your organization must think like a customer by Michael R. Hoffman by
Material type: Text Text
Language: English
Publication details: New Delhi: Macmillan Publishers India Ltd 2010
Availability: Items available for loan: KEIC (1)Call number: 658.834 HOF.

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