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What customers really want : how to bridge the gap between what your organization offers and what your clients crave by Scott McKain by
Material type: Text Text
Language: English
Publication details: Nashville: Thomas Nelson Publishers 2005
Availability: Items available for loan: KEIC (1)Call number: 658.812 MCK.

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Go for gold : inspiration to increase your leadership impact by John C. Maxwell by
Material type: Text Text
Language: English
Publication details: Mexico City: Thomas Nelson 2009
Availability: Items available for loan: KEIC (1)Call number: 658.4092 MAX.

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