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1.
The customer comes second : and other secrets of exceptional service by Hal F. Rosenbluth, Diane McFerrin Peters by
  • Rosenbluth, Hal F
  • Peters, Diane McFerrin
Material type: Text Text
Language: English
Publication details: New York: William Morrow and Co., Inc. 1992
Availability: Items available for loan: KEIC (1)Call number: 338.4791 ROS.

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2.
Every street is paved with gold : the road to real success by Kim Woo-Choong ; introduction by Louis Kraar by
  • Kim Woo-Choong
Material type: Text Text
Language: English
Publication details: New York: William Morrow and Co. 1992
Availability: Items available for loan: KEIC (1)Call number: 650.1 KIM.

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