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The seven myths of customer management : how to be customer-driven without being customer-led by John Abram and Paul Hawkes

By: Contributor(s): Material type: TextTextLanguage: English Publication details: West Sussex: John Wiley and Sons Ltd. 2003Description: xiv, 221p., ind. 24 cm x 16 cmISBN:
  • 047085880X
Subject(s): DDC classification:
  • 658.812 ABR
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Item type Current library Call number Status Barcode
Books KEIC 658.812 ABR (Browse shelf(Opens below)) Available 4664

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