What's the secret ? : to provide a world-class customer experience by John R. DiJulius

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Material type: Text

TextLanguage: English Publication details: New Jersey: John Wiley and Sons, Inc. 2008Description: xvi, 320p., ind. 24 cm x 16 cmISBN:

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Item type	Current library	Call number	Materials specified	Status	Date due	Barcode
Books	KEIC	658.812 DIJ (Browse shelf(Opens below))		Available		7340

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